Cookie Policy
Clear information about the cookies and similar technologies used by our website and learner platform.
How cookies support the website and learner platform
Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. They allow websites to recognise a browser, maintain sessions and remember certain information between page requests.
CPD212 uses cookies and related technologies to operate essential platform functions, maintain security, support learner accounts and provide a reliable online learning experience.
Some cookies are necessary for the platform to work. Other, non-essential cookies should only be used where they are enabled and an appropriate legal basis or user consent applies.
Types of cookies that may be used
Strictly Essential Cookies
These cookies are required to deliver core website and learner-platform functions. They do not normally require optional consent because the requested service cannot operate properly without them.
Functional Cookies
Functional cookies may remember choices or settings needed to provide features requested by the user. Depending on their purpose, some may be treated as essential to a specific service.
Analytics Cookies
Analytics cookies may help us understand how visitors use the website, which pages are visited and whether users experience technical problems.
Marketing or Advertising Cookies
Marketing cookies may be used to measure campaigns, limit repeated advertisements or provide content based on browsing activity. These should not be enabled without an appropriate consent mechanism.
Examples of cookies used by the platform
The exact cookie names may vary according to the platform configuration, hosting environment and services currently enabled. Typical examples are described below.
| Cookie or category | Purpose | Type | Typical duration |
|---|---|---|---|
| Session cookie | Maintains the user session, login state, basket information and other temporary platform data. | Essential | Session or configured session period |
| XSRF / CSRF token | Helps protect forms and authenticated requests against unauthorised cross-site submissions. | Essential security | Session or limited period |
| Remember-me authentication | Keeps a user signed in where the user selects the relevant login option. | Functional | Longer-lived, subject to configuration |
| Consent preference | Records the user’s cookie preference so that the consent choice does not need to be requested on every page visit. | Essential preference | Configured preference period |
| Analytics identifier | Measures visits and usage patterns where an analytics service has been enabled. | Non-essential | Depends on the analytics provider |
How long cookies remain on your device
A session cookie normally remains available only while the browser session is active and is removed when the browser is closed, subject to browser behaviour.
A persistent cookie remains on the device for a specified period or until it is removed by the user. These may be used to remember consent choices, login preferences or other settings.
The retention period should be limited to what is reasonably necessary for the purpose of the cookie.
Third-party cookies
Certain pages or functions may rely on third-party service providers, such as payment processors, video services, analytics providers or embedded external content.
Third parties control their own technologies
Where you are redirected to an external service, such as Stripe’s hosted payment page, that provider may use its own cookies under its own privacy and cookie information. CPD212 does not directly control cookies placed solely on an external provider’s website.
Managing or deleting cookies
Most browsers allow users to inspect, block or delete cookies. The location of these controls depends on the browser and device being used.
Use the cookie controls
Where a cookie preference tool is available, use it to accept, reject or revise optional cookie choices.
Change browser settings
Browser privacy settings can be used to block cookies, delete stored cookies or receive alerts before cookies are placed.
Review third-party settings
External service providers may offer separate controls for cookies, analytics or advertising technologies.
Changes to this Cookie Policy
This policy may be updated when website functionality, platform technology, legal requirements or third-party services change. The revised version will be published on this page.
Questions about cookies or privacy
Contact the support team if you require further information about cookies used by the platform or how your information is handled.
Contact Support