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Online CPD Course

Communication in Care

Develop effective communication skills for building trust, understanding needs and delivering person-centred care.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-HAS-036

Communication in Care

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Communication in Care. It covers verbal and non-verbal communication, active listening, communication barriers, confidentiality, accessible communication and supporting people with different communication needs. Learners will understand how effective communication contributes to safe and compassionate care.
Learning Outcomes
  • Explain the principles of effective communication in care.
  • Use active listening and appropriate questioning techniques.
  • Recognise verbal and non-verbal communication cues.
  • Adapt communication to individual needs and preferences.
  • Overcome common communication barriers appropriately.
  • Maintain confidentiality and professional communication standards.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.