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Online CPD Course

Crisis Management

Develop the knowledge and practical skills required to prepare for, respond to and recover from workplace crises effectively.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-LAM-016

Crisis Management

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to crisis management. It covers crisis identification, preparedness, response structures, communication, leadership, stakeholder management, decision-making, business continuity, recovery and post-incident review. Learners will understand how coordinated crisis management can protect people, operations and organisational reputation.
Learning Outcomes
  • Explain the principles and stages of effective crisis management.
  • Recognise different types of organisational crises and their potential impacts.
  • Understand crisis roles, responsibilities and escalation arrangements.
  • Communicate clearly with employees, customers and other stakeholders during a crisis.
  • Support effective decision-making and operational continuity under pressure.
  • Contribute to recovery, review and organisational learning following a crisis.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.