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Online CPD Course
Event Hospitality Essentials
Develop the knowledge required to deliver professional hospitality services at events while ensuring excellent customer experiences.
Course Price
£19.99
Curriculum
Course Details
CPD212-HAF-024
Event Hospitality Essentials
Course Description
This professional online CPD course introduces learners to Event Hospitality Essentials. It covers event preparation, customer service, teamwork, communication, guest management, professionalism, health and safety and service standards. Learners will understand the key principles of successful event hospitality.
Learning Outcomes
- Explain the principles of event hospitality.
- Prepare effectively for hospitality events.
- Deliver professional customer service throughout events.
- Communicate effectively with guests and colleagues.
- Maintain health, safety and presentation standards.
- Support successful event delivery through teamwork.
- Successfully complete the end-of-course knowledge assessment.