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Online CPD Course

Microsoft Outlook Essentials

Develop practical Microsoft Outlook skills for managing email, calendars, contacts and workplace communication effectively.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-IAA-014

Microsoft Outlook Essentials

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Microsoft Outlook essentials. It covers sending and managing email, folders, search, attachments, calendars, meetings, contacts, tasks, rules and professional communication. Learners will understand how Outlook supports effective time management, communication and workplace organisation.
Learning Outcomes
  • Navigate the Microsoft Outlook interface confidently.
  • Create, send and manage professional email messages.
  • Organise email using folders, search and basic rules.
  • Manage calendars, appointments and meeting invitations.
  • Use contacts and tasks to support workplace organisation.
  • Apply appropriate security and professional email practices.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.