← Back to All Courses
Online CPD Course

Negotiation Skills

Build practical negotiation skills that support effective communication, collaboration and positive workplace outcomes.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-PDA-024

Negotiation Skills

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Negotiation Skills. It covers negotiation principles, preparation, communication, active listening, influencing, compromise, conflict resolution and ethical negotiation. Learners will understand how negotiation contributes to successful workplace relationships.
Learning Outcomes
  • Explain the principles of effective negotiation.
  • Prepare effectively for workplace negotiations.
  • Use active listening and questioning techniques.
  • Identify mutually beneficial solutions.
  • Manage disagreements professionally.
  • Conduct negotiations ethically and respectfully.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.