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Online CPD Course

Office Administration

Understand the key skills and procedures required to support efficient and professional office administration.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-BAA-002

Office Administration

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to the principles of effective office administration. It covers office organisation, document control, scheduling, correspondence, meetings, filing systems, information handling and administrative support. Learners will develop practical knowledge for maintaining an organised, efficient and professional office environment.
Learning Outcomes
  • Explain the role and responsibilities of office administration.
  • Organise office records, correspondence and administrative information.
  • Manage appointments, schedules and routine office activities.
  • Apply appropriate filing, document-control and information-handling practices.
  • Support meetings and workplace communication effectively.
  • Recognise opportunities to improve office efficiency and organisation.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.