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Online CPD Course

Professional Etiquette

Develop professional workplace behaviours that promote respect, credibility and positive working relationships.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-PDA-018

Professional Etiquette

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Professional Etiquette. It covers workplace behaviour, communication, appearance, punctuality, respect, meetings, email etiquette, confidentiality and organisational standards. Learners will understand how professional etiquette contributes to career success.
Learning Outcomes
  • Explain the principles of professional workplace etiquette.
  • Demonstrate respectful and professional behaviour.
  • Communicate appropriately in different workplace situations.
  • Follow accepted standards for meetings and correspondence.
  • Maintain professional appearance and punctuality.
  • Support positive workplace relationships through professional conduct.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.