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Online CPD Course

Workplace Communication

Develop effective workplace communication skills that support collaboration, professionalism and organisational success.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-PDA-014

Workplace Communication

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Workplace Communication. It covers verbal and written communication, active listening, professional emails, meetings, body language, feedback, communication barriers and workplace etiquette. Learners will understand how effective communication improves teamwork and productivity.
Learning Outcomes
  • Explain the principles of effective workplace communication.
  • Communicate clearly in verbal and written formats.
  • Use active listening to improve understanding.
  • Provide and receive constructive feedback professionally.
  • Recognise and overcome common communication barriers.
  • Support positive workplace relationships through effective communication.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.